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[Update: Apr. 18] NVIDIA Protect TV bugs & points tracker: Right here’s the present standing

[Update: Apr. 18] NVIDIA Protect TV bugs & points tracker: Right here’s the present standing

New updates are being added on the backside of this story…

Unique story (printed on January 23, 2021) follows:

With regards to set-top bins that run on the Android TV OS, there’s an enormous selection to select from. However one in every of them, specifically the NVIDIA Protect TV collection, merely outshines the competitors.

The collection stands out like a sore thumb…however in a optimistic approach. Most of this may be attributed to the truth that the Protect makes use of ultra-fast processors developed by NVIDIA themselves.

nvidia shield

For instance, the corporate’s newest providing dubbed because the NVIDIA Protect Professional 2019 makes use of the NVIDIA Tegra X1+ processor. This unhealthy boy is able to working AAA gaming titles like Simply Trigger and BioShock, and way more.

Other than the gaming issue, the Protect additionally presents Dolby Imaginative and prescient & Atmos, AI Upscaling, and 4K HDR10 assist, amongst different goodies.

After which there are the appears to be like. They’re eye-catching, to say the least, and handle to strike an ideal chord between being visually interesting for avid gamers in addition to for normal customers.

nvidia-shield-tv

Merely put, the design is fairly daring but minimalist sufficient on the identical time. Positive, the sleekness of an Apple TV is nowhere to be seen, however it’s fairly apparent that NVIDIA had a fairly completely different audience in thoughts.

That stated, the Protect TV, identical to every other digital system, doesn’t come with no set of points. In spite of everything, identical to errors make us human, bugs make machine.

Therefore, now we have determined to maintain monitor of all of the bugs and points that pop up every so often on the varied NVIDIA Protect TV fashions – be it the 2019, 2017, and even the 2015 releases.

Such bugs and points can be tracked within the article and their standing might be up to date repeatedly with the intention to preserve you knowledgeable. We even have a desk devoted to the identical on the backside of the article.

Replace 1 (January 27)

05:30 pm (IST): There have been beforehand a number of experiences about NVIDIA Protect TV music playback points with Kodi and Amazon Prime unable to play content material in 5.1 encompass mode. Luckily, they’ve been mounted as per assist. Learn extra right here.

Replace 2 (February 24)

04:18 pm (IST): Plenty of Redditors say the difficulty the place HBO Max customers couldn’t take pleasure in 5.1 encompass sound on varied Android units, together with the Protect, is probably going mounted. Particulars right here.

Replace 3 (March 25)

11:28 am (IST): The Hulu app on the NVIDIA Protect TV 2019 fashions is now being upgraded to assist 1080p video streaming, up from the present 720p. Particulars right here.

Replace 4 (April 26)

01:38 pm (IST): An NVIDIA employees has confirmed that the Nvidia Protect TV’s ‘Can’t hook up with NVIDIA. Strive once more later.’ error message was mounted some time in the past.

Those that should be dealing with the difficulty for some purpose are suggested to contact buyer care utilizing this hyperlink.

Replace 5 (Could 24)

04:00 pm (IST): 1. NVIDIA employees has confirmed that they are going to be including the flexibility to maintain HDR off on HDR shows in a future launch with HDR projectors. Particulars right here.

2. The NVIDIA launcher app has seen troubles these days pertaining to scrolling. Customers say that they’re unable to scroll down with each the Android app in addition to the distant. Google is conscious of the difficulty and is planning to repair it by the tip of June at the moment.

3. Some customers report that AI upscaling is energetic throughout GFN streaming with out even being enabled to which NVIDIA employees responded that they’re conscious of the difficulty.

4. Some customers report that making an attempt to open the Discovery Plus app on the Protect leads to an app crash. NVIDIA says that it’s a Discovery+ challenge.

5. Some customers report that the match body fee choice works high-quality with 1080p however fails to work with 1440p. NVIDIA employees replied that they’ll ‘not be doing any improvement associated to 1440p or PC displays on Protect any time quickly.’

6. Just a few customers have reported that updating Backdrops to the newest model on the NVIDIA Protect 2017 has resulted within the display saver flashing white earlier than going into the display saver mode. NVIDIA has the next to say relating to this:

Google made some vital adjustments to the WebView utility which now requires adjustments to the Daydream display saver to keep away from the white flash on startup. Google is engaged on an replace to the Daydream app to resolve this white flash however we don’t have an ETA from them at the moment.
Supply

Replace 6 (Could 29)

02:16 pm (IST): Nvidia Protect Expertise new replace v8.2.3 fails to replace after 20% for lots of customers however right here’s a workaround for that.

Replace 7 (June 02)

02:20 pm (IST): A difficulty with AC3 codec being learn accurately in Reside Channels Tuner Beta mode is standstill at this second. Nvidia has no assist to supply as the difficulty is at Google’s finish.

There isn’t any change to the conduct there and the difficulty there’s not associated to the protect expertise model. The difficulty there’s a reside channels app challenge and the app is owned by google and separate from the protect expertise model. At this level, it’s unlikely google will resolve the app challenge so that you must use the workaround in that thread.

The AI upscaling challenge has been reproduced and is already being labored upon by the Nvidia workforce. A repair will quickly see the daylight.

The mouse click on challenge the place it gained’t be handled as a command when the mouse is being held nonetheless may also be addressed in early June, confirms assist.

Replace 8 (June 12)

12:17 pm (IST): A number of customers have reported points with Apple TV+ whereby sound retains coming by way of the TV audio system as an alternative of headphones. Nvidia has an evidence for a similar:

nvidia-headphone
Supply

12:22 pm (IST): Some customers have reported that the HBO Max app retains freezing on Nvidia Protect to which assist responded that it’s triggered as a result of a reminiscence leak on HBO and that they’re engaged on a repair.

Replace 9 (June 22)

03:17 pm (IST): Now, a piece of customers of NVIDIA Protect TV are dealing with a bunch of points together with : Assist for NFS Share, PS5 media distant assist and lack of ability to stream 4K on Disney +.

Replace 10 (June 23)

06:23 pm (IST): The current replace to the Android TV app launched adverts to the house display on units just like the NVIDIA Protect however there are workarounds.

Replace 11 (June 25)

05:44 pm (IST): Many are sad with the brand new Google TV UI and we ask NVIDIA Protect and different Android TV system homeowners if there needs to be an choice to disable it on our ballot.

Replace 12 (June 30)

04:15 pm (IST): If you happen to don’t like the brand new Android TV Dwelling adverts on NVIDIA Protect or the present recognized methods to disable them, then you definitely would wish to set up an ad-free Third-party launcher utilizing this methodology.

Replace 13 (July 09)

06:50 pm (IST): It appears the NVIDIA Protect TV Controller shouldn’t be working with some new apps like Apple TV and Eurosport Participant. Nonetheless, NVIDIA Employees has shared the suggestions with the Apple TV builders so as to add assist for the Apple TV app.

The Apple TV app doesn’t presently assist all the buttons it ought to for the choose key (a on the distant). We’ve given the suggestions to the Apple TV builders and hopefully they’ll get supported added in a future model.
Supply

Replace 14 (July 27)

01:20 pm (IST): Customers have been experiencing the cursor offset or alignment points with distant desktop by way of the GeForce Expertise, GameStream, and Moonlight however NVIDIA can’t repair them in the meanwhile. Extra particulars right here.

Replace 15 (August 23)

04:20 pm (IST): A number of Protect TV customers are dealing with points with the Hulu app because it retains throwing an error code: P-DEV320. One consumer shared a workaround that apparently mounted the issue for them.

Solely repair is to reset system. I had this. Looked for weeks. Solely factor that labored. There a stale file someplace that persists, that doesn’t get cleared when recycling or closing or clearing app information. Labored high-quality after the reset. Sure, needed to reload apps and information and logins. (Supply)

Replace 16 (September 13)

11:45 am (IST): As per a number of experiences, Plex customers have been dealing with a number of playback points like 4K buffering, lag, random errors and extra on the NVIDIA Protect TV units. Extra particulars right here.

Replace 17 (September 21)

06:03 pm (IST): Some HBO Max customers have reported that titles with Dolby Atmos assist have stopped outputting Dolby Atmos audio and as an alternative solely output DD+ 5.1.

Fortunately, an NVIDIA employees memeber confirmed that they handed the difficulty to the HBO Max workforce.

Replace 18 (October 05)

12:12 pm (IST): Properly, the Android TV 11 replace for the Nvidia Protect TV has been noticed in beta and with this, comes plenty of hopes that we should always see new options and bug fixes.

Replace 19 (October 20)

05:00 pm (IST): NVIDIA Protect homeowners now have a purpose to rejoice. The corporate just lately launched an replace that lastly fixes the problems customers confronted when watching content material on the Apple TV app.

Under is the changelog for the replace:

In the present day we launched SHIELD Expertise Improve 8.2.3(32.6.518.0). This replace consists of gentle updates and bug fixes. If you happen to see any points, please ship suggestions out of your system and put up your observations on this thread.

Different Enhancements:

This improve resolved points when enjoying content material with the Apple TV app. In case you are an Apple TV app buyer, please apply this improve for the most effective expertise .
Contains Android safety patch degree as much as April 2021
Improves re-connection to Control4 IP primarily based controllers
Provides assist for SCUF Infinity4PS, SCUF Influence, and SCUF Status controllers
Provides assist for single USB receiver connection to Corsair SLIPSTREAM WIRELESS peripherals:
K57 RGB KEYBOARD
DARK CORE RGB PRO MOUSE
VIRTUOSO RGB WIRELESS HEADSET
Single USB configuration requires iCUE software program and PC or MAC
(Supply)

We really useful all these experiencing points with content material on the Apple TV app improve their NVIDIA Protect units as quickly as attainable.

Replace 20 (October 22)

04:02 pm (IST): An NVIDIA employees member confirmed that HBO Max is working to resolve the difficulty with Dolby Atmos on the Protect TV. A repair ought to go reside by the tip of the month.

The reason for this challenge seems to be adjustments associated to naming in exoplayer which modified the strings that symbolize atmos assist. HBO is engaged on resolving the disconnect and hopes to deploy the repair by mid to finish of October. (Supply)

Replace 21 (October 25)

06:22 pm (IST): ICYMI: Google mounted the bug which was inflicting the display to flash each time the screensaver popped up on the NVIDIA Protect. If you happen to’ve already obtained the Net View app model 92.0.4515.166 or later, you gained’t should do something.

Replace 22 (November 02)

06:08 pm (IST): NVIDA Protect customers who’re dealing with points with the lag or buffering in Plex might discover some solace in understanding that the Plex workforce has made some progress with its investigation on the matter. Extra particulars right here.

Replace 23 (November 04)

06:29 pm (IST): An NVIDIA employees member confirmed that they discovered a repair for USB Dac points that triggered Netflix to buffer at 25% and YouTube to freeze for a second or two. A repair ought to go reside with the following launch.

We discovered the difficulty, it was a variable overflow so the hunch on it taking place after a certain quantity of playtime was right. The variable was within the usb connection to the dac so solely impacts usb dacs. @ekorda is testing a construct with a repair for the difficulty now. If it goes effectively, it’ll be within the subsequent launch. (Supply)

Replace 24 (November 05)

12:59 pm (IST): Now, Nvidia notes that the Dolby Atmos challenge that customers of HBO Max has been mounted.

Replace 25 (November 24)

06:30 pm (IST): A consumer claimed that the brand new beta construct did certainly repair the USB DAC points that triggered buffering or lag whereas watching Netflix and on different streaming providers too.

I want to verify newest beta construct appears to be like very promissing – I had zero points! I’ll proceed testing for a number of extra days after which I will be certain challenge this may very well be it. (Supply)

Replace 26 (November 29)

05:04 pm (IST): The cursor alignment challenge has lastly been mounted in accordance with an official affirmation by way of NVIDIA employees on the neighborhood boards.

We had been capable of pull the repair launch date in and the repair has now been deployed. (Supply)

A consumer additionally confirmed that the difficulty was mounted with the motive force model 496.76.

Replace 27 (December 11)

05:45 pm (IST): One of many affected customers has give you a workaround for Plex buffering, lagging, and random error points on Nvidia Protect TV. Examine the workaround right here.

Replace 30 (December 11)

07:08 pm (IST): HBO Max has just lately launched an replace for its app recognized with model 50.63.1. This appears to have resolved the app freezing challenge on Nvidia Protect.

Replace 31 (January 15, 2022)

12:20 pm (IST): NVIDIA Protect TV units have just lately been up to date to Android. However, this introduced some critical points to its customers. Now, Plex server and different apps are reportedly not working.

It needs to be famous that there’s a potential workaround that would assist resolve the above. Nonetheless, there are different points with out workarounds corresponding to damaged integration between Android TV and Dwelling Assistant, and damaged CEC.

06:35 pm (IST): Some customers at the moment are reporting (1, 2, 3, 4) challenge with quantity management. Customers say that the quantity up and quantity down buttons will not be working correctly.

Replace 31 (January 17, 2022)

11:12 am (IST): Customers have been reporting varied points with Nvidia Protect after the Android 12 replace. This consists of points corresponding to a Black display bug, body fee matching damaged, and Bluetooth getting disconnected when the system goes to sleep.

Additionally, there are points the place customers can’t see any earlier recordsdata and folders, the one the place Protect is robotically waking, and the storage mapping challenge.

Moreover, there is a matter with CEC not working the place customers can shut off television and Protect with distant however the distant solely activates the protect, not the TV. And lastly, some customers will not be capable of create new Community mapped Folders.

12:14 pm (IST): There’s a methodology to downgrade the NVIDIA Protect TV to Android 9 (the earlier model the place every part labored high-quality). There’s additionally a technique to forestall the TV field from updating robotically.

Replace 32 (January 17, 2022)

03:18 pm (IST): Some customers reporting that the YouTube TV app shouldn’t be working for them on Nividia Protect TVs. Fortunately, TeamYouTube acknowledged the difficulty and stated that they’re investigating the difficulty.

Replace 33 (January 18, 2022)

11:44 am (IST): Nvidia has listed all the problems attributable to the newest replace on Protect TV. And whereas now we have listed a few of them beforehand, right here’s the checklist of all of the bugs together with recognized points and user-reported bugs.

Identified Points:

– File searching apps might require permissions be manually set to change/delete recordsdata or directories. Set permission below “Settings -> apps -> [file browser app name] -> Permissions -> Information and media” and set to “Enable whereas utilizing this app”

– After performing step one on file permissions, some apps will present folders however there are not any recordsdata listed. To Repair this for now, you have to to uninstall and reinstall affected apps.

– AI upscaling doesn’t work when streaming GeForce NOW 1080p HDR content material

– SHIELD TV cell app and a few Third get together controllers don’t work correctly on Kodi

– Decision is capped at 1080p when utilizing ADB for display seize

– Connecting to SHIELD over native community doesn’t present content material in adopted storage

– [2019 SHIELD all models] When toggling “Dolby audio processing” audio could also be misplaced till SHIELD is rebooted

– Corruption briefly noticed when watching YouTube TV

– [SHIELD 2019 base model] SD card sometimes doesn’t get detected after reboot

– Unable to log into Google or Netflix accounts when utilizing restricted profile

– Audio stutter points with aptX-HD suitable headsets

– VUDU doesn’t forged in UHD

– XBOX controllers might not robotically reconnect after disconnecting on SHIELD sleep

– Plex server android 11 permission and USB storage points

– CEC quantity management typically increments and decrements by 2

– Points with interlaced content material playback at 50hz

– SHIELD display will get rotated 90 levels. (Repair utilizing adb or scrcpy/adb with scrcpy.adb shell wm set-user-rotation lock 0 adopted by scrcpy.adb shell wm set-user-rotation free 0

– Lengthy press menu button and menu button push to Kodi not working

– IR quantity management is disabled when USB DACs are in use

– Chrome forged audio latency points

– Lengthy press choose in Kodi doesn’t set off voice search because it ought to

– Default Android Telephone sort folders (Ringtones, Downlods, Pictures, Motion pictures, and so forth) added to USB transportable storage

– When Kodi is working within the background, refresh fee adjustments on apps within the foreground somtimes

Reported Points:

– Whereas utilizing bluetooh headphones, audio is routed to HDMI as an alternative of headphones solely when audio codecs is about to Handbook. For now, set audio codecs to auto (reboot after making this alteration) or disable encompass sound to forestall the difficulty from taking place.

– Change in mapping (Sterteched vs black bars) of 16:9 content material to 16:10 show conduct from 8.2.3

– Stories of 5ghz wifi disconnects that didn’t occur in identical setups on 8.2.3. Usually 5ghz is working high-quality and experiences appear to be restricted and nook instances

– When refresh fee switcher is enabled with the community debugging function popups asking for system authorization to the community debugger seem randomly (Supply)

Replace 33 (January 19, 2022)

12:13 pm (IST): The above-mentioned recognized bugs after the newest replace appear to be mounted within the SHIELD Expertise Improve 9.0+ HotFix Picture. So, customers can strive it out and see if it resolves these points.

Replace 34 (January 20, 2022)

04:02 pm (IST): Nvidia employees member confirmed that the difficulty the place the sound disappears when related to Bluetooth after the newest replace is a recognized challenge. And likewise offered a brief workaround that the affected customers can strive.

Workaround: For now Please change the audio output codec choice to auto, reboot your protect and it’ll work. (Supply)

Replace 35 (January 21, 2022)

06:08 pm (IST): Nividia has launched the second hotfix replace for Nvidia Protect TV customers which brings a bunch of bug fixes. Right here’s the entire changelog of the replace.

[2019 SHIELD all models] Contains Plex Media Server app which resolves points with exterior storage
– Resolves Points with interlaced content material playback
– Fixes CEC quantity management typically increments and decrements by 2
– Take away creation of default Android telephone sort folders (Ringtones, Downlods, Pictures, Motion pictures, and so forth) added to USB transportable storage
– Replace Match Refresh Price String with Beta in all areas
– Take away preview thumbnail when taking a display shot with the menu button
– Resolves Lengthy press of Model button on Xbox one controller doesn’t invoke Stadia greater than as soon as
– Resolves IR quantity management is disabled when USB DACs are in use (Supply)

Replace 35 (January 22, 2022)

03:27 pm (IST): Some customers at the moment are dealing with points with the Bluetooth OptX codec because the sound jitters, or there’s random glitch noise and sound jumps left to proper then syncs each minute.

Nonetheless, turning off the Dolby processing seems to be a workaround for this challenge. So, these affected can attempt to see if it helps.

Replace 36 (January 24, 2022)

12:50 pm (IST): A Nvidia Employees member has confirmed the difficulty the place 5Ghz Wi-Fi is continually disconnecting after the Android 11 replace. They’re engaged on a repair, nonetheless, the repair shouldn’t be coming anytime quickly as the foundation trigger is unknown.

Replace 37 (January 25, 2022)

05:15 pm (IST): Nvidia sport app shouldn’t be working after Android 11 replace. Customers reported (1, 2) that the app is asking for an replace and after they attempt to replace, it says ‘This app is not suitable.’

However thankfully, there’s a workaround that the affected customers can attempt to see if it helps.

Right here’s a workaround to repair the app being not suitable.

On the Protect :
– within the google play retailer set up “Ship File To TV”
– within the google play retailer set up “File commander”

In your telephone :
– Within the google play retailer set up “Ship file to TV”
– Obtain this file

– Now open “Ship file to TV” on the protect
– Choose “Obtain”
– Open “Ship file to TV” in your telephone
– Choose “Ship”
– Choose the downloaded File
– The subsequent display ought to show the NVidia protect because the receivers, choose it. If not, ensure that each system are related to the identical community.

– Shut “Ship file to TV” on protect
– Open “File Commander”
– Go within the “Downloads” folder
– Choose the APK file
– Give “File commander” permission to put in unknown apps
– set up the APK
– Get pleasure from your working app (Supply)

Replace 38 (January 26, 2022)

12:25 pm (IST): Some Nvidia Protect customers at the moment are reporting that they’re unable to entry the Kodi recordsdata after putting in the second hotfix replace.

Replace 39 (January 27, 2022)

12:09 pm (IST): Some customers at the moment are reporting (1, 2) that whereas the second hotfix didn’t repair the problems, putting in the newest PMS model 1.25.3.5448 fixes the difficulty for them.

So, if it really works, then affected customers can strive it as a workaround till the official repair arrives for a similar.

Replace 40 (January 28, 2022)

03:24 pm (IST): The difficulty the place customers aren’t capable of entry Kodi recordsdata after the 2nd hotfix is definitely an meant conduct within the Android 11 replace, so customers can’t entry these recordsdata anymore. Though, they could nonetheless be capable to learn it, however can’t write something to those folders.

05:50 pm (IST): Customers of the SmartTubeNext (or SmartTube) app for Android TV units (such because the NVIDIA Protect TV) and Amazon Fireplace TV Stick endure from an annoying persistent pop-up that seems on high of the content material.

The pop-up throws the error message ‘ModernClientData’. Though it doesn’t have an effect on the operation of the app, it’s a nuisance whereas watching movies.

Replace 41 (January 29, 2022)

10:15 am (IST): Nvidia has listed third hotfix replace (33.1.0.271) for Protect TV that can quickly begin rolling out. And identical to the opposite two, this replace additionally carries bug fixes.

It additionally restores the flexibility to navigate by way of Kodi recordsdata. Right here’s the entire changelog:

– Resolves Plex file entry points which requires customers to arrange Plex server once more after OTA improve

– Resolves challenge whereas utilizing Bluetooth headphones, audio is routed to HDMI as an alternative of headphones solely
when audio codecs is about to Handbook

– Resolves free area experiences incorrect utilizing SMB server function in SHIELD

– Resolves challenge when switching the enter away from SHIELD by way of CEC, SHIELD doesn’t sleep

– Resolves challenge copying recordsdata over SMB to SHIELD whereas an app is working on SHIELD can lock the SMB transfers out

– Resolves lengthy press menu button and menu button push to Kodi not working

– Resolves SHIELD display will get rotated 90 levels

– Resolves mouse click on not working

– Restores skill for SMB server to navigate Kodi media recordsdata (Supply)

Replace 42 (January 31, 2022)

12:11 pm (IST): Some customers of Nvidia Protect are reportedly dealing with a problem with Dolby Atmos sound on Disney+ but different apps corresponding to Netflix and Amazon Prime appear to be working high-quality.

Replace 43 (February 02, 2022)

01:26 pm (IST): Some Nvidia Protect customers are randomly getting a damaged Dwelling display following the newest replace.

And whereas the difficulty is but to be acknowledged, the one workaround to eliminate it’s to restart the system a number of occasions.

Replace 44 (February 03, 2022)

01:48 pm (IST): Some customers reported that the apps which require orientation to be modified to portrait don’t work after Android 11 replace. A Nvidia Employees member has confirmed that it’s an meant behaivior that may be mounted.

To make it work, customers might want to grant permission to the app. This may be achieved by navigating to Settings > apps > particular app entry > modify system settings.

Replace 45 (February 04, 2022)

03:48 pm (IST): A bit of Nvidia Protect TV customers is now reporting (1, 2, 3, 4) that the file switch pace (write pace) has drastically decreased after the third hotfix replace.

After the replace to 9.0 and hotfix 3, transferring recordsdata by way of wired community is extraordinarily sluggish. From a mean of 100mb/s all the way down to 30mb/s. This appears to be a recognized challenge locally – is there a repair? (Supply)

I’ve the identical drawback, and the connection (Ethernet) dies after Protect goes to sleep, I’ve to reboot it many occasions through the day for the connection to reconnect. (Supply)

I’ve additionally seen the sluggish disk to disk inside my Protect Professional 2019 (newest Hotfix 3). Plex Media Server hangs up at something over 720p. (Supply)

Replace 46 (February 05, 2022)

04:07 pm (IST): Some Nvidia Protect TV customers at the moment are complaining that the HDMI CEC is damaged or not working after the third hotfix replace.

Luckily, Nvidia Employees has acknowledged the difficulty, however they are saying that they aren’t capable of reproduce it because it solely appears to occur on some setups. Nonetheless, the workforce is engaged on a repair that ought to arrive in a future replace.

Replace 47 (February 07, 2022)

04:21 pm (IST): NBA app is reportedly (1, 2, 3) not working for some Nvidia Protect TV customers after Protect Expertise 9.0 replace. Most customers have reported this challenge after the third hotfix replace.

Nonetheless, it’s not recognized if the third hotfix replace is the principle offender for this bug. Additionally, it’s but to be acknowledged by Nvidia.

Replace 48 (February 09, 2022)

03:29 pm (IST): Some Nvidia Sheild TV customers at the moment are reporting (1, 2, 3) a problem the place YouTube movies get randomly pixelated or corrupted. Based on customers, this challenge popped up after the third hotfix replace.

Replace 49 (February 12, 2022)

04:09 pm (IST): Right here’s a workaround for the difficulty the place the NBA app shouldn’t be working after Nvidia Protect Expertise 9.0 improve. The workaround entails downloading to the earlier model of the app and turning off auto-updates.

NBA-app-not-working-workaround
(Supply)

Replace 50 (February 14, 2022)

01:01 pm (IST): A bit of Nvidia Protect customers is now complaining (1, 2, 3, 4) that they’re getting darkish content material when watching Netflix in HDR.

Replace 51 (February 16, 2022)

03:55 pm (IST): Nvidia launched a brand new SHIELD Expertise Improve with model v9.0.1 (33.1.0.283) for Protect and Protect Professional items. This replace features a bunch of bug fixes and enhancements. You may try the total changelog right here.

Replace 52 (February 17, 2022)

01:23 pm (IST): Nvidia claims that its first Protect TV Expertise 9.0.1 hotfix fixes many of the random crashing points and surprising conduct. Furthermore, the damaged HDMI CEC challenge attributable to the earlier hotfix replace has now been mounted.

Replace 53 (February 25, 2022)

08:00 pm (IST): NVIDIA Protect TV customers are reporting that Gamestream and Moonlight are lagging, stuttering, and disconnecting ceaselessly. Head right here for a possible workaround.

Replace 54 (March 04, 2022)

05:04 pm (IST): Some customers are reporting points with the Twitch app after the newest patch on the Nvidia Sheild TV. Customers say that this challenge causes a black bar to seem on the backside of the show.

Fortunately, Nvidia assist has acknowledged it and stated that this can be a compatibility challenge with the Twitch app on Android 11 units.

Replace 55 (March 07, 2022)

06:37 pm (IST): Some customers at the moment are reporting that the Google Play Video games app shouldn’t be engaged on Nvidia Protect TV after the Android 11 replace.

Luckily, Nvidia Employees has acknowledged this challenge and stated that they’ve escalated it to Google.

Replace 56 (March 21, 2022)

11:51 am (IST): Nvidia assist has revealed the reason for Google Play Video games app crashing challenge and stated {that a} repair for a similar will arrive within the subsequent launch. Right here’s the entire assertion:

Google-Play-Games-crashing-issue-ack
(Supply)

Replace 57 (March 28, 2022)

06:35 pm (IST): Nvidia assist has confirmed that the difficulty with Gamestream not working has been mounted.

Replace 58 (April 06, 2022)

06:09 pm (IST): The difficulty the place Google Play Video games shouldn’t be working has been reportedly mounted with the hotfix 9.0.1.

Replace 59 (April 13, 2022)

12:11 pm (IST): Nvidia is now rolling out Protect Expertise 9.0.2 replace for all Protect and Protect Professional customers. It fixes varied bugs together with some recognized points.

The replace brings enhancements in file switch pace and in addition fixes the difficulty the place Bluetooth will get disconnected when the system goes to sleep. You may verify the total changelog right here.

Replace 60 (April 18, 2022)

05:51 pm (IST): Some customers are nonetheless reporting (1, 2, 3) sluggish file switch pace. It implies that this challenge persists even after the current 9.0.2 replace.

NVIDIA Protect TV bugs & points tracker
Bug description System(s) affected Protect Expertise model Standing
Flawed colours in Dolby Imaginative and prescient 2019 fashions 8.x.x Unacknowledged
Distant IR battery draining challenge 2019 fashions 8.2.1 Probably mounted
Alexa Abilities not working for brand spanking new customers All fashions 8.x.x Fastened
Sluggish connection challenge on Plex All fashions 8.x.x Workarounds
Plex retains displaying notifications for many just lately performed title All fashions 8.x.x Workarounds
Bug description System(s) affected Protect Expertise model Standing
Seen flashing shade band when viewing portrait movies All fashions 8.2.2 Fastened
Corruption challenge when upscaling content material to 4K shows 2019 fashions 8.2.2 Fastened
Password for sharing SHIELD folders over community resets after improve 2019 fashions 8.2.2 Fastened
Sharing SHIELD folders challenge after improve if area is current in username All fashions 8.2.2 Fastened
Unable to re-enter Wi-Fi password for low energy APs 2019 fashions 8.2.2 Fastened
Bug description System(s) affected Protect Expertise model Standing
Some USB related drives wouldn’t reconnect on wakeup All fashions 8.2.2 Fastened
Holding quantity up/down wouldn’t be detected by some units All fashions 8.2.2 Fastened
SHIELD Controller 2017 wouldn’t recharge 2017 fashions 8.2.2 Fastened
Manually setting Audio output codecs challenge All fashions 8.2.2 Fastened
Audio from USB DAC challenge when switching between PCM and Dolby supply 2019 fashions 8.2.2 Fastened
Bug description System(s) affected Protect Expertise model Standing
System quantity was nonetheless being managed proper after IR quantity management configured 2019 fashions 8.2.2 Fastened
DD+ encompass was unavailable in Amazon Prime Video 2019 fashions 8.2.2 Fastened
Skill to take screenshots in 4K 2019 fashions 8.2.2 Fastened (Requires show set to 4K)
Kodi music playback points Protect TV Professional 8.2.2 Fastened
HBO Max 5.1 encompass sound challenge All fashions 8.x.x Possible mounted
Bug description System(s) affected Protect Expertise model Standing
Nvidia Protect TV ‘Can’t hook up with NVIDIA. Strive once more later.’ 2019 fashions 8.2.2 Fastened
No choice to preserve HDR off on HDR shows HDR projector Will probably be added quickly
Can’t scroll on launcher NVIDIA Protect TV Repair in works
AI upscaling energetic throughout GFN stream with out setting enabled NVIDIA Protect TV Repair in works
Discovery+ app crash NVIDIA Protect TV Defined
Bug description System(s) affected Protect Expertise model Standing
Match body fee not working in 1440p NVIDIA Protect TV Defined
Display flashes each time display saver pops up NVIDIA Protect TV Fastened
Replace not putting in after 20% NVIDIA Protect TV v8.2.3 Workaround
Mouse clicks challenge when held nonetheless NVIDIA Protect TV v8.x.x Fastened
No sound from headphone, as an alternative performs from audio system NVIDIA Protect TV v8.x.x Defined
Bug description System(s) affected Protect Expertise model Standing
HBO Max app freezing NVIDIA Protect TV Fastened
Assist for NFS Share NVIDIA Protect TV No plans so as to add at the moment
PS5 Media distant assist NVIDIA Protect TV Not supported, no plans so as to add assist
No 4K on Disney+ NVIDIA Protect TV 8.2.3 Underneath investigation
Adverts on house display NVIDIA Protect TV Workarounds (1, 2)
Bug description System(s) affected Protect Expertise model Standing
Hulu app throwing error code: P-DEV320 NVIDIA Protect TV Unacknowledged
A number of playback points with Plex NVIDIA Protect TV Workaround
Dolby Atmos output not working in HBO Max NVIDIA Protect TV Fastened
Points enjoying content material on Apple TV app NVIDIA Protect TV 8.2.3(32.6.518.0) Fastened
USB DAC points NVIDIA Protect TV Fastened in newest beta
Bug description System(s) affected Protect Expertise model Standing
Cursor alignment challenge in GeForce Expertise GeForce Expertise Fastened
NVIDIA Protect TV Plex and different apps damaged after Android 11 replace All NVIDIA Protect TV 9 Workaround
Audio/quantity management bug All NVIDIA Protect TV 9 Fastened
Body fee matching damaged All NVIDIA Protect TV Unacknowledged
Display goes black however audio performs as standard All NVIDIA Protect TV Unacknowledged
Bug description System(s) affected Protect Expertise model Standing
Can’t see any earlier recordsdata and folders after replace All NVIDIA Protect TV Unacknowledged
Bluetooth will get disconnected when the system goes to sleep All NVIDIA Protect TV Fastened
Protect is waking up randomly All NVIDIA Protect TV Unacknowledged
Unable to create new Community mapped Folders All NVIDIA Protect TV Unacknowledged
Distant solely activates the protect not the TV All NVIDIA Protect TV Unacknowledged
Bug description System(s) affected Protect Expertise model Standing
Storage mapping points All NVIDIA Protect TV Intentional
YouTube TV app not working All NVIDIA Protect TV Acknowledged
Sound disappears when the system is related to a Bluetooth headset or speaker All NVIDIA Protect TV Workaround
Bluetooth OptX codec challenge All NVIDIA Protect TV Workaround
Wi-Fi consistently disconnecting after Android 11 replace All NVIDIA Protect TV Investigating
Bug description System(s) affected Protect Expertise model Standing
Nvidia sport app not updating All NVIDIA Protect TV Workaround (Refer replace 37)
Can’t entry Kodi recordsdata after 2nd hotfix All NVIDIA Protect TV Fastened
SmartTubeNext ‘ModernClientData’ error persistent pop up NVIDIA Protect TV, Android TV, Amazon Fireplace TV Stick Reportedly mounted
Points with Dolby Atmos on Disney+ NVIDIA Protect TV Unacknowledged
Damaged Dwelling display NVIDIA Protect TV Workaround
Bug description System(s) affected Protect Expertise model Standing
Apps that change the orientation of the display to portrait don’t work after Android 11 replace NVIDIA Protect TV Repair
File switch pace drastically decreased after third hotfix replace NVIDIA Protect TV Nonetheless damaged after 9.0.2 replace (1, 2, 3)
HDMI CEC is damaged after third hotfix replace NVIDIA Protect TV Fastened
NBA app not working after Protect Expertise improve 9.0 NVIDIA Protect TV Workaround
YouTube movies pixelated/currupted after third hotfix replace NVIDIA Protect TV Unacknowledged (refer replace 48)
Bug description System(s) affected Protect Expertise model Standing
Netflix content material too darkish when watching in HDR NVIDIA Protect TV Unacknowledged (refer replace 50)
Gamestream lagging, disconnecting and stuttering NVIDIA Protect TV 9.0 Fastened
Difficulty inflicting black bar on the backside of the show NVIDIA Protect TV Acknowledged
Google Play Video games app not working after Android 11 replace NVIDIA Protect TV Fastened with hotfix 9.0.1

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