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[Updated] Plex customers going through playback points on NVIDIA Protect units: Extreme buffering, 4K lag, random errors, & extra


New updates are being added on the backside of this story…….

Unique story (revealed on September 13, 2021) follows:

Plex is among the many hottest media streaming companies throughout the globe. Plex Media Server is utilized by many throughout quite a few platforms together with NVIDIA Protect TV.

Nonetheless, customers of the Plex Media Participant and Server have been going through a number of playback points on the NVIDIA Protect TV units these days.

The Nvidia Protect tube is de facto battling 4K HDR playback and I’ve tried every little thing within the ebook to repair it. Do you guys have any strategies that work or ought to I pull the set off and get the Nvidia Protect Professional.


As per a number of studies, NVIDIA Protect TV customers are experiencing a number of issues with Plex 4K HDR playback like extreme buffering, lag, and extra.

It’s unclear what the precise trigger of those issues is however it appears a few of these points began after a current Plex replace. A number of customers really feel that the problems won’t be because of the current Plex replace and could also be associated to NVIDIA Protect TV as an alternative.

All of my customers/shoppers with Roku units don’t have any points, Plex on iOS, no points, Plex for Kodi Add-On, flawless (operating on the mentioned Protect), and lastly Net playback runs simply tremendous. I’m left to imagine there is a matter with the present launch, the issue is, I’ve sideloaded Plex variations again to eight.19.3 and nonetheless expertise the identical points.


Nonetheless, nothing is obvious as neither Plex nor NVIDIA have made any feedback on the matter but. Additionally, there are at present no workarounds for these points which is additional including to customers’ dismay.

Plex customers with NVIDIA Protect have tried generic troubleshooting to no avail and have even tried utilizing older variations of the Plex app.

Customers have even identified that the Plex 4K content material retains on buffering on NVIDIA Protect even after having correct web connection. Furthermore, some customers are even getting playback errors like S4032 (Manifest).


So, when I’m making an attempt to direct play 4K REMUX content material from my residence NAS, the video “lags” each 10/quarter-hour. And by lags, I imply that it seems just like the framerate will get slowed down to five FPS for 1-2 seconds, after which it goes again to regular.
It isn’t buffering, and I can hear the audio 100% tremendous doing the “lag”. It additionally doesn’t stutter, because the video retains on going, however at a really low FPS.
I’m watching the content material on an Nvidia Protect TV Professional, which is connected to ethernet, on to my router.

Playback Error code S4032 (Manifest) when taking part in MKV with server on Nvidia Protect


All this additional complicates the matter which now requires some severe intervention from each Plex and NVIDIA.

A NVIDIA Employees member did ask an affected person to change on the automated body price/decision switching characteristic in Plex which additional resolved their situation with video high quality.

Nonetheless, a correct repair for these playback points remains to be required. Hopefully, Plex and NVIDIA take a correct have a look at these issues and resolve them quickly.


That mentioned, we’ll report again with extra particulars as and when new info turns into accessible so keep tuned.

Replace 1 (November 02)

06:00 pm (IST): A Plex staff member on the group boards has confirmed that the staff is at present investigating the issue and have discovered the next info for now:

Now we have recognized:

1. The frames are flowing when play is clicked – evidenced by the audio
2. Video will not be displaying till the primary Key body is encountered.
3. The primary body being despatched is the important thing body so the error is deeper.
4. That is the place investigation is now. (Supply)

Replace 2 (December 11)

05:35 pm (IST): A customers managed to discover a workaround for this situation. And people affected can attempt to see if it helps.


NOTE: There are extra such tales in our devoted NVIDIA part so make sure you undergo it.

Featured picture supply(s): Plex & NVIDIA

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The submit [Updated] Plex customers going through playback points on NVIDIA Protect units: Extreme buffering, 4K lag, random errors, & extra appeared first on PiunikaWeb.

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